Privacy Policy

1. Information We Collect

When you browse our store, register an account, or place an order for our handcrafted artificial and bridal jewelry, we collect only the necessary details to fulfill your delivery:

• Contact Information: Full Name, Email Address, and Phone Number for SMS/WhatsApp shipment updates.
• Shipping & Billing Address: Street address, city, state, and postal code for secure courier dispatch.
• Device & Browsing Analytics: Anonymized browser type, screen resolution, and IP address for security audits and performance tuning.

2. Payment & Transaction Security

We never store your credit card, debit card, or UPI PIN numbers on Jewora Store servers. All online transactions are tokenized and processed through RBI-authorized payment gateways (such as Razorpay) compliant with PCI-DSS Level 1 certification. Cash on Delivery (COD) orders require verified OTP or SMS confirmation.

3. How We Use Your Data

• Processing and dispatching your jewellery orders with insured logistic partners.
• Providing real-time tracking, return authorization, and exchange notifications.
• Sending optional promotional emails or private sale alerts (which you can unsubscribe from at any time).
• Attributing affiliate commissions securely when purchased via approved partner links.

4. Cookies and Tracking

Our headless store uses minimal session cookies to remember your active shopping bag items and affiliate referral codes (`jewora_ref`). We do not sell your personal information or browsing history to third-party ad brokers.

5. Contact Our Data Concierge

If you have any questions regarding your personal information, or wish to request data deletion under Indian privacy norms, please write to us at support@jeworastore.com or reach our Ludhiana concierge desk at +91 98765 43210.